Frequently Asked Questions

Frequently Asked Questions2022-04-07T15:45:24+00:00

Our goal is to provide you with the best reliable service and satisfaction when answering all of your questions as quickly as possible. Below are some of the more popular questions and answers we have received over the years from our customers.

If you have a specific question that you don’t see below, please call 631-424-0404 Monday – Friday 8am – 5pm

Can Pets Be Home During a Cleaning Service?2022-03-29T00:00:38+00:00

Miracle Workers Cleaning Corp is a pet-friendly company. If your pet is aggressive in any way, we recommend that you leave him or her outside or in a gated area to ensure the safety of our professional house cleaners. If you don’t plan on being home when we arrive, please let us know how to appropriately handle cleaning around your pet.

Do Your Technicians Accept Tips?2022-03-29T00:00:14+00:00

While tips aren’t expected, Miracle Workers Cleaning Corp employees are allowed to accept them. Some of our clients prefer to tip a little at the end of each service while some provide a large tip at the end of the year.

Will The Same Technicians Clean My Home or Office Every time?2022-03-28T23:59:59+00:00

Miracle Workers Cleaning Corp believes it is important to always send the same team to clean your home and we do everything in our control to make this possible. If a member of your team is absent, we’ll do our best to find the most suitable replacement. All our technicians receive significant training to ensure that the quality of our work is always consistent.

How Frequently Do You Provide Cleaning Services?2022-03-28T23:59:49+00:00

Miracle Workers Cleaning Corp is happy to provide service once a week, every other week, or once a month, depending on your needs. We also offer special event house cleaning services as well as move-out and move-in cleaning assistance. You can update or change your cleaning plan to fit your busy schedule, budget, and cleaning needs.

Can I Give Your Technicians Special Instructions?2022-03-28T23:59:34+00:00

We are always happy to customize our cleaning measures to meet your preferences. This starts with an initial consultation to develop a general cleaning plan. Though you can always alter your preferences by contacting us directly. Our friendly office staff would be happy to log your needs in your file and pass them along to our cleaning service technicians.

Is Your Cleaning Service Affordable?2022-03-28T23:59:18+00:00

As a family-owned company Miracle Workers Cleaning Corp is proud to be recognized as a provider of affordable, top-quality house cleaning services. Our technicians work with every home or business owner to develop a cleaning plan that’s customized to fit their needs. The overall costs of our services depend on the size of your home and what you’d like cleaned.

Is Green Cleaning As Effective As Traditional Chemical Cleaning Products?2022-03-28T23:59:01+00:00

The Green Cleaning products used by Miracle Workers Cleaning Corp’s technicians are non-acidic and free of ammonia, alcohol, petroleum, and other toxic chemicals. We also recommend that you balance the use of green cleaning products and disinfectants in your cleaning plan to ensure that your home is as healthy and clean as possible.

What Is Your Green Cleaning System?2022-03-28T23:58:46+00:00

Miracle Workers Cleaning Corp’s “Green Cleaning” system employs ecologically friendly products and practices to promote a better environment and a healthier home. Green cleaning solutions don’t contain ozone-depleting chemicals or flammable substances that can irritate the skin or cause respiratory distress.

Do You Offer Carpet Cleaning?2022-03-28T23:58:33+00:00

Miracle Workers Cleaning Corp does not offer carpet cleaning at this time, however we work with many reputable companies that we can recommend.

How Is Payment Handled?2022-03-28T23:58:21+00:00

Payment for cleaning services is typically due on the day of your scheduled service. Most of our valued customers leave a check on the kitchen counter. Though we also accept credit card payments. If you do choose to write us a check, please make it payable to Miracle Workers Cleaning Corp.

What If My Scheduled Cleaning Service Lands on a Holiday?2022-03-28T23:58:09+00:00

If your routinely scheduled cleaning service happens to land on a holiday, we’ll reach out to you. Our team will also remind you of any additional house cleaning services that we can provide for special events. We’ll do our best to work with your schedule.

What If I Need To Reschedule?2022-03-28T23:57:53+00:00

Miracle Workers Cleaning Corp’s technicians will do their best to work with your schedule to ensure that we’re cleaning your home at a time that’s most convenient for you. If you need to cancel or reschedule a cleaning, we request that you contact us 72 hours before your next scheduled service.

Do I Need to Provide Your Cleaning Equipment or Supplies?2022-03-28T23:57:40+00:00

Yes, because each house is different we want to accommodate your specific needs.

We do carry extra supplies just in case, but in order to prevent cross contamination we always suggest you use your own equipment and supplies.

If you have any preferences in the cleaning products we use, feel free to let us know and we’ll do everything we can to honor your requests.

Are There Things You Don’t Clean?2022-03-28T23:57:19+00:00

Miracle Workers Cleaning Corp services are designed to keep your home comfortable and clean. We customize services to accommodate your preferences, so you never have to worry about paying for a service you don’t need or want.

Though we typically don’t clean:

  • Toys
  • The inside of your fireplace
  • Pick up clutter
  • Your iron
  • Laundry or hand wash dishes
  • Outside windows
What If Your Cleaning Technicians Miss Something?2022-03-28T23:56:44+00:00

Miracle Workers Cleaning Corp’s technicians use a meticulous approach and a checklist mentality to ensure that your home receives a consistent cleaning every time. This starts with an initial consultation where we will create a customized cleaning plan that’s designed to accommodate all of your specific requests.

If we do happen to miss something, you simply need to notify us, and we will return to correct our mistakes at no additional cost. We can usually do so within 1 business day.

What If Something Is Damaged or Broken During a Cleaning?2022-03-28T23:56:28+00:00

As a family-owned business Miracle Workers Cleaning Corp treats every single home we clean as if it was our own. If something happens to break during our routine service, we’ll do our best to repair or replace the item. Our residential housekeepers are fully insured.

When Will You Arrive?2022-03-28T23:56:15+00:00

While we cannot guarantee our exact time of arrival to the minute, we do offer arrival windows for your convenience. This allows us to give every home and business the time it deserves to be meticulously cleaned.

Do I Need To Be Home While You Are Cleaning?2022-03-28T23:55:45+00:00

Miracle Workers Cleaning Corp offers flexible scheduling. Many of our busy clients don’t have the time to be home while we are there. If so, we ask that you provide our supervisors with a spare key or your garage code.

What Should I Do Before Your Cleaning Technicians Arrive?2022-03-28T23:55:26+00:00

We ask that you pick up any toys and clothing before Miracle Workers Cleaning Corp’s technicians arrive. We also ask that you find a place for your pets so they’re comfortable while we clean.

Are You Insured?2022-03-28T23:52:09+00:00

Miracle Workers Cleaning Corp’s expert cleaning technicians are insured and bonded. We are a fully licensed company.

Do You Offer A Satisfaction Guarantee?2022-03-28T23:51:52+00:00

Yes, Miracle Workers Cleaning Corp offers a satisfaction guarantee. If you aren’t happy with some elements of our cleaning service, please let us know within 24 to 48 hours, so we can schedule to have a technician return as soon as possible to rectify the issue.

Where Is Your Service Area?2022-03-28T23:51:39+00:00

Our service area includes all towns in both Nassau & Suffolk Counties

Do You Provide Free Estimates?2022-03-28T23:50:47+00:00

Yes, we provide free estimates based on the information collected in the initial consultation. We offer better than competitive pricing, and our service is backed by a satisfaction guarantee.

What Makes Miracle Workers Cleaning Corp Better Than The Competitors?2022-04-05T22:22:35+00:00

Our passion and professionalism combine to offer our clients unmatched cleaning services. We consult with you to create a customized cleaning plan that is unique to the needs of each home. Miracle Workers Cleaning Corp is a family-owned and operated business. We understand the needs of families and businesses in a way that a bland corporate cleaning service can’t. Every second that we are at your home, we will treat it as if it was our own.